Legal
Privacy Policy
Effective Date: March 25, 2026
This Privacy Policy describes how The Lombraña Agency, operated by Fog Valley Media LLC ("we," "our," or "us") collects, uses, stores, and protects your personal information when you use our website or submit information through our forms.
1. Information We Collect
We may collect the following information when you submit a form through our website:
- Full name
- Phone number
- Email address
- Mailing address
- Age and other information you choose to provide
- Mortgage and financial-related information, if submitted
- Beneficiary information
- Service preferences
- Consent status and timestamp of submission
2. How We Use Your Information
Your information may be used to:
- Respond to your request for information
- Provide insurance-related information and product options
- Evaluate eligibility for insurance products
- Communicate with you by phone, SMS/text message, or email
- Maintain business records and document consent
- Improve our services and website experience
- Facilitate communication with licensed insurance carriers, distribution partners, and service providers as needed to respond to your request
3. Consent to Communications
By submitting your information through our website, you consent to be contacted by The Lombraña Agency, operated by Fog Valley Media LLC by phone, email, and SMS/text message, including through the use of automated technology, auto-dialing systems, or prerecorded/artificial voice messages, at the contact information you provide. Message and data rates may apply. Message frequency may vary.
You may opt out of SMS communications at any time by replying STOP. You may unsubscribe from emails using the unsubscribe link provided in the message where available.
Consent is not a condition of purchase.
4. Sharing of Information
We may share your information with licensed insurance carriers, distribution partners, underwriters, and trusted service providers as reasonably necessary to provide quotes, evaluate eligibility, present product options, and respond to your request.
We operate as an independent insurance agent and may facilitate communication between you and licensed insurance carriers, distribution partners, and service providers in order to provide quotes and product options.
We do not sell your personal information.
5. Third-Party Services
We use third-party providers and technology platforms to operate this website, process submissions, and deliver our services. These may include:
- Email delivery and form processing providers
- Cloud-based data storage, file generation, and workflow processing services
- Website hosting and deployment providers
- Customer relationship management (CRM) and lead management systems used for insurance quoting, follow-up, organization, and client communication
These providers may process personal information only as necessary to perform their functions and in accordance with their respective privacy policies and service terms.
6. Data Security
We take reasonable administrative and technical measures to help protect your personal information from unauthorized access, use, or disclosure.
7. California Privacy Rights
If you are a California resident, you may have the right to request access to the personal information we collect about you, request correction of inaccurate information, request deletion of your personal information, and understand how your information is used and shared, subject to applicable legal exceptions.
To exercise any privacy-related request, please contact us using the information below.
8. Data Retention
We retain your information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with applicable laws, support insurance-related business operations, or maintain appropriate business records.
9. Contact Information
The Lombraña Agency
Operated by Fog Valley Media LLC
4109 Blue Bird Dr.
Modesto, CA 95356
Phone: (916) 249-7988
Email: joey@lombranaagency.com
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date.